At semyrsion, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We keep things simple: we only collect what we need to deliver our services, we never sell your data, and we work with trusted providers like Stripe and Captivation Hub to keep your information secure.
By using our website and services, you agree to the practices described in this policy.
Semyrsion (“we”, “us”, “our”) is committed to protecting your privacy. We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy applies to our website (the “Site”) and all products and services we offer, including purchases, bookings, subscriptions, and communications with customers in the UK and internationally.
We may collect personal information in the following ways:
Provided directly by you: Name, email address, contact details, location information, and billing/payment details (processed securely via Stripe – we do not store full card numbers).
Collected automatically: IP address, browser type, device information, and usage data when you use our Site.
From third parties: Data from service providers such as Stripe (payments) and Captivation Hub (forms, bookings, marketing communications).
We process your personal information for the following purposes and lawful bases:
-To process and fulfil orders, bookings, or subscriptions (Contract)
-To provide customer support and respond to enquiries (Legitimate interest)
-To personalise your experience and deliver relevant content (Legitimate interest)
-To send service updates and confirmations (Contract)
-To send marketing communications where you have consented or where we have a legitimate interest with an opt-out (Consent/Legitimate interest)
-To improve and secure our website and services (Legitimate interest)
-To comply with legal and regulatory obligations (Legal obligation)
We do not sell or rent your personal data to third parties for marketing purposes. We share information only with trusted processors who help us operate our business, including:
- Stripe Payments UK, Ltd. – payment processing. Privacy Policy: https://stripe.com/gb/privacy
- Captivation Hub – customer forms, communications, and marketing automation. Privacy Policy: https://captivationhub.com/privacydataprotection
Some providers process data outside the UK. Where this happens, we ensure safeguards such as Standard Contractual Clauses or the UK International Data Transfer Agreement are in place.
We retain your personal data only for as long as necessary for the purposes collected, including legal, accounting, or reporting requirements. Once no longer needed, it will be securely deleted.
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request corrections or deletion of your data
- Restrict or object to processing
- Request transfer of your data to another provider
- Withdraw consent where processing is based on consent
To exercise these rights, contact [email protected]. You can also complain to the Information Commissioner’s Office: https://ico.org.uk.
Our Site may contain links to third-party websites. We are not responsible for their privacy or cookie practices and encourage you to review their policies before providing any personal information.
We may disclose your personal data if required by UK law or when necessary to protect our rights, investigate suspected violations, or comply with legal processes.
We may update this Privacy Policy from time to time. The latest version will always appear on our Site with the “effective date” at the top. Where changes are significant, we will notify you by email (if we have it) or via a clear notice on the Site.
Contact details:
Email: [email protected]
Business Name: semyrsion
Definitions
“Semyrsion”, “we”, “us”, “our” – Refers to Semyrsion, the business and data controller responsible for your personal information.
“Site” – The Semyrsion website and any associated online platforms we use to provide our services.
“User”, “you”, “your” – Any individual who visits our Site, uses our services, or communicates with us.
“Personal data” – Any information that can be used to identify you, either directly or indirectly, such as your name, email address, or IP address.
“Processing” – Any action taken with your personal data, such as collecting, storing, using, or sharing it.
“Data controller” – The person or organisation that decides how and why your personal data is processed (in this case, Semyrsion).
“Data processor” – A third party that processes personal data on behalf of the data controller (e.g. Stripe, Captivation Hub).
“UK GDPR” – The UK General Data Protection Regulation, the data protection law that applies in the United Kingdom.
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